Paul is a house painter whose business stream comes primarily from recommendations from happy customers. While his work is impeccable, his social skills are not. Once he completes a job, he prefers to move immediately to the next and not stay to chit chat with the homeowner. He knows this might not leave the best impression and the homeowner may feel reluctant to refer friends and family. What can Paul do to change the final impression? A small, but meaningful client gift. Just imagine, three days after completing a house painting project and netting around $2,000 in labor charges, a client receives a simple but beautifully packaged plate of homemade cookies with a handwritten card from Paul the painter. The note is perfectly worded and appears to be written by Paul. This unexpected gift brightens the homeowner's day and leaves a lasting impression. So much so, that when the neighbor mentions he needs his house painted, the homeowner immediately remembers Paul. Paul then nets other $2,000 in labor charges, sends another plate of cookies and the recommendations continue.
So, are client gifts worth it for small business owners? Paul says yes! Morsl can deliver a beautifully packaged, homemade cookie plate with a sincere handwritten note (don't worry, we'll come up with the perfect words) for less than $50. Find us at deliciousdelivered.com
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